Password Self Service
In many companies, forgotten passwords are still commonplace – resulting in expensive, time-consuming processes. It has long since become easier: The BioShare Password SelfService from TWINSOFT biometrics automates password resets safely and user-friendly. A modern solution to a well-known problem.
The inexpensive, easy and safe way!
The problem – underestimated daily
Forgotten passwords cost more than you think
The BioShare Password Self Service from TWINSOFT biometrics automates this process completely – safely, compliant and without a single helpdesk call.
Benefits
More security. Less effort.
Password reset in seconds – without any helpdesk
Employees automatically reset forgotten or blocked passwords via the app – quickly, easily and without waiting times.
Highest security through modern authentication
Biometrics, FIDO2 and app passwords replace insecure procedures such as SMS codes or personal queries – phishing and social engineering have no chance.
Cost reduction of up to 90%
Save money: Each automated reset replaces expensive manual processes and significantly relieves IT teams and call centers.
Flexibility with full control
Accounts can be unlocked autonomously at any time – in the event of device loss, IT retains central control and can intervene immediately.
Available 24/7 – regardless of location or time
Password SelfService works at any time and worldwide – ideal for distributed teams, home offices and flexible working models.
Revision-safe and compliant
Each password action is automatically documented – for maximum transparency and audit security.
The benefits of Password Self Service are shown on three levels simultaneously:
For the IT department:
Recurring support tickets for password topics are completely omitted. Your team gains time for strategic tasks – instead of working out the same routine processes every day.
For employees:
No waiting for the Helpdesk, no loss of productivity due to blocked accounts. Password Self Service is intuitive to use – without training, without frustration.
For the company:
External service providers for password resets are superfluous. The cost reduction of up to 90% is already noticeable in the balance sheet after a few months – and increased security protects against more expensive incidents.
A solution – suitable for your company
Who is Password Self Service made for?
- Your Helpdesk is regularly overloaded by password requests
- Relies your IT strategy on MFA, Zero Trust or revision-proof processes
- You want to use external service providers for password sets and reduce costs
- Your workforce works decentralized, in home office or internationally
- Compliance requirements (e.g. ISO 27001, GDPR) require complete documentation
Safety at the highest level
Biometry instead of abdominal feeling – safety that convinces
Classical procedures such as SMS TANs, security questions or personal queries at Helpdesk are susceptible to phishing and social engineering. The BioShare Password Self Service uses modern, tamper-proof authentication methods:
- Biometry: fingerprint or facial recognition – unambiguous, falsifying, fast
- FIDO2-Standard: Passwordless authentication according to current security standard
- App password as fallback: For the rare case that biometric procedures are not available
All processes are documented audit-proof – for complete transparency in audits and compliance audits. With device loss, IT maintains full control via the central SelfService admin: users, devices and authentication procedures can be immediately blocked or reset.
Work more productively, less effort – get whitepaper now!
Password resets cost your business time, money and nerves every month.
Our MFA-secured self-service puts an end to support jams and security gaps – conveniently via app.
Our customers as long-term partners - by conviction, for over 35 years.
