Password reset solution with voice biometrics

TWINSOFT-Nuance Password Reset

Do you know that? At regular intervals, a message appears automatically on the company's own laptop - "There are still 7 days left until your password has expired". Renew it immediately to keep access. This message comes especially when you are working on a complex document, but you always wait until the danger of not being able to log in is almost at the door. Why? Simply because the procedure until the new password is set takes too much time. But stop – there are alternatives in today’s digital age!

"And whether," says our IT consultant Tim: "Of course, authentication into the company network can be just as simple and secure as for customers of Deutsche Telekom or employees of TWINSOFT, etc.." Only your voice will be used as your password.

With the best of both worlds from us and nuance, we can safely and optimally replace exactly this antiquated procedure for password reset. With our Biometric Management Suite BioShare In combination with nuance voice biometrics, employees can quickly and easily update and confirm their password using biometrics. All they need is their vote.

Until now, employees very often have to recreate their password directly in the network. If this does not work, they must contact the in-house IT support, who will either guide them through the system or directly create a new password and send it to the employee. "This binds employees who can be used more efficiently in other IT projects, costs the company money and the nerves of the employees."

An average password reset including lost working time costs approx. 23,- €!

Effort and costs can be significantly reduced, while at the same time increasing user-friendliness and increased security – with the use of technology for biometric authentication with the voice!

If an employee needs a new password, he can only authenticate with his voice over the phone. The password is then reset synchronously and a new password is communicated – all within a few seconds and completely compliant with data protection by converting the voice into a customer’s own mathematical model.

The automated process allows service employees to focus on other value-added tasks while significantly reducing the risk of possible abuse by third parties.

Do you have any questions about the topic? Please contact us: marketing@twinsoft.de.

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