How companies benefit from Password SelfService

Two Ways to Recover Passwords

Imagine you have to choose a path: One is rocky, full of time losses and unnecessary hurdles. Many companies are still on this path – every time a password has been forgotten.

The other way is level, safe, direct and comfortable: Password SelfService by TWINSOFT Biometrics.

Let’s take a look at the classic scenario: A password has been forgotten, important systems are not reachable and the work stands still. This is followed by laborious detours: contacting IT support, going through authentications, waiting for emails, clicking on reset links, using temporary passwords... In short: a high effort and enormous time loss for an everyday and easily solvable problem!

Password SelfService by TWINSOFTBiometrics makes time-consuming password processes superfluous! We offer you a Direct, easy and secure password reset solution – Cost-effective, user-friendly and reliable.


What is Password SelfService?

Password SelfService is a modern, intuitive app solution for companies that allows employees to use their passwords. can manage independently – without IT support.

Instead of detours via support hotlines or confusing email processes, users can easily and securely unlock their accounts or reset passwords. Directly via the app, at any time.

Authentication is carried out using modern methods such as:

  • biometric characteristics (e.g. fingerprint or facial recognition),
  • FIDO2 or
  • App password.

Depending on your individual needs, authentication methods can be specified or individually determined throughout the company!

The result: More security, no waiting, no effort, no stumbling blocks.


Why the way with us is worthwhile

Password loss is not an isolated case: Around 34% of employees face this problem every month. The effort for each reset is up to 70Euro per password reset. Over one year, these costs add up in companies. For example, password management costs German companies about 6.14 billion euros annually!
With Password SelfService you go the easy way: efficient, Cost-saving and Simple. Your IT department is relieved, processes are accelerated, security remains at the highest level – the stress of the usual password drama has passed!

This is how Password SelfService works

A forgotten password? No problem:

  1. The employee opens the BioShare Authenticator App.
  2. He chooses "Reset password" or "Unlock account".
  3. For example, authentication is done biometrically via a fingerprint.
  4. A temporary password appears directly in the app.
  5. Registration is possible again and the new password is set by the employee himself.

No waiting. No IT tickets. No unsafe detours like identity checks on the phone! Even with blocked accounts, everything is fast and uncomplicated – with the convenient app solution!

About the Password SelfService admin interface Keep track: Users, devices and authentication procedures can be managed centrally. In the event of loss of equipment, you can react immediately.

For whom is Password SelfService worthwhile?

For each companyIf you no longer want to send your employees on a stony password reset path, the Password SelfService is worthwhile!

Organizations benefit in particular from:

  • high costs by (external) service providers,
  • overburdened IT departments,
  • the need for automation and ease of use;
  • strict compliance and security requirements.

Even small businesses are gaining noticeably: more time, less effort, better user experience – without media breaks, without hotline, without waiting time.

Compliance & Security – an integral part

Password SelfService meets all relevant security requirements:

  • multi-factor authentication (e.g. biometric),
  • complete documentation of all processes,
  • auditable traceability;
  • Optional integration into systems like Jira.

Safely to the destination – without risks, without compromises.

The complete package of TWINSOFT Biometrics GmbH & Co. KG

With Password SelfService, you not only get a modern app solution, but a well-thought-out overall concept for your company. From initial consultation to seamless integration into your existing system landscape to technical implementation, we accompany you step by step on the way to an optimal solution.

Even after commissioning, we remain at your side: with reliable support, regular maintenance and a further development that adapts flexibly to your individual requirements!

Conclusion: Do not walk the stony path any longer!

Resetting passwords has never been easier! The Password Self-Service by TWINSOFTBiometrics is your safe, flexible and cost-efficient path – away from unnecessary effort, towards smart self-management. With increased productivity, reduced IT costs and maximum security a real profit for every company: The Password SelfService – TWINSOFT.

Very warmly,

Your TWINSOFT

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